Healthcare Plus Podcast
We are excited to share that the Busy Leader’s Podcast is getting a new look and feel. Now introducing…. The Healthcare Plus Podcast! Over the past three years, there has been overwhelming support for the Busy Leader’s Podcast – ranking it in the top 10% of podcasts in the U.S.
What began as a tool to learn from leaders as we navigated the pandemic has evolved in recent years to focus in on the changemakers moving healthcare forward. The podcast’s new look and feel is intended to reflect and embrace that evolution.
Each week, the Healthcare Plus Podcast will bring together healthcare leaders and changemakers to share industry insights, offer solutions to some of healthcare’s greatest challenges, and provide replenishment and well-being tools. Hosted by Quint Studer and Dan Collard, co-founders of Healthcare Plus Solutions Group, listeners will leave each episode with practical tools, techniques, and best-practices to reinforce the great work they’re already doing and address their unique pain points.
Healthcare Plus Podcast
101_Linking Professionalism to Patient Outcomes (Part 1) with Dr. Gerald Hickson
On this two-part episode series of The Healthcare Plus Podcast, Quint Studer hosts Dr. Gerald Hickson, Joseph C. Ross Chair of Medical Education and Administration, Professor of Pediatrics, Founding Director of the Center for Patient and Professional Advocacy (CPPA).
Quint and Dr. Hickson’s conversation focuses on addressing professional behavior among healthcare providers. Dr. Hickson discusses research linking disrespectful behavior to poor patient outcomes and malpractice claims, emphasizing the importance of professionalism in the workplace. The conversation also extends to nursing, offering innovative leadership strategies for behavioral intervention.
In Part 1, Dr. Hickson discusses the early career experiences that led him to explore professionalism and what he learned about the importance of respect in the practice of medicine. The conversation explores Vanderbilt’s latest research on the topic and shares how health system leaders can start pursuing a culture of safety and respect.
In Part 2, Quint and Dr. Hickson discuss intervention techniques for both physicians and nurses, highlighting “cup of coffee” conversations as a way to make medicine kinder, safer, and more reliable.
About Gerald B. Hickson, MD
Gerald B. Hickson, MD, Joseph C. Ross Chair of Medical Education and Administration, Professor of Pediatrics, Founding Director of the Center for Patient and Professional Advocacy (CPPA).
Dr. Hickson serves as Chair of the Board of Directors of the Institute for Healthcare Improvement (IHI). He also serves on the Board of Directors of Keck (USC) Health System, the RL Datix Customer Advisory Board and is a member of the International Regulatory Expert Advisory Group to the Australian Health Practitioner Regulation Agency (AHPRA). Dr. Hickson previously served as Chair of the Board of Directors of the National Patient Safety Foundation (NPSF). Dr. Hickson received a BS from the University of Georgia and MD from Tulane University School of Medicine.