Healthcare Plus Podcast
We are excited to share that the Busy Leader’s Podcast is getting a new look and feel. Now introducing…. The Healthcare Plus Podcast! Over the past three years, there has been overwhelming support for the Busy Leader’s Podcast – ranking it in the top 10% of podcasts in the U.S.
What began as a tool to learn from leaders as we navigated the pandemic has evolved in recent years to focus in on the changemakers moving healthcare forward. The podcast’s new look and feel is intended to reflect and embrace that evolution.
Each week, the Healthcare Plus Podcast will bring together healthcare leaders and changemakers to share industry insights, offer solutions to some of healthcare’s greatest challenges, and provide replenishment and well-being tools. Hosted by Quint Studer and Dan Collard, co-founders of Healthcare Plus Solutions Group, listeners will leave each episode with practical tools, techniques, and best-practices to reinforce the great work they’re already doing and address their unique pain points.
Healthcare Plus Podcast
118_Human-Centered Leadership Joins HPSG: Meet the uLeadership Founders
In this special episode of the Healthcare Plus Podcast, hosts Dan Collard and Quint Studer welcome the founders of uLeadership—Kay Kennedy, Lucy Leclerc, and Susan Campis—to announce uLeadership’s addition to the HPSG family of companies and to unpack the research and practice behind human-centered leadership.
Kay, Lucy, and Susan share uLeadership’s origin story: three experienced nurse leaders who met in 2019, burned out by overachieving, work-all-day-and-night leadership, decided to study the kind of leader nurses would follow to the ends of the earth. Their IRB-approved research validated a framework that puts connection, well-being, trust, and excellence at the core—and gave rise to Human-Centered Leadership in Healthcare.
They discuss real-world results from early client partners—higher engagement participation and scores, improved leader and staff retention, gains in patient experience (especially communication and teamwork), and even quality improvements—along with powerful moments from the road (a keynote that convinced a leader on the verge of quitting to stay, and a team that turned the framework into an award-winning poster). The team also talks about sustaining the gains (not “one and done”), building belonging as a strategic outcome, and how their book, Human-Centered Leadership in Healthcare: Evolution of a Revolution, helps leaders operationalize the behaviors, not just admire the ideas.
Finally, the group looks ahead at what the HPSG + uLeadership partnership makes possible. Scaling a movement that helps leaders feel replenished, not overwhelmed, and equips them to create teams people want to join and stay on.
About Kay Kennedy, DNP, RN, NEA-BC, CPHQ, FAAN
Dr. Kay Kennedy is a nurse executive, educator, and entrepreneur. By combining a love for nurses, patients, and quality improvement, she has led large nursing teams to create healthy work environments; satisfied patients; and consistent, high-quality care. Kay has held multiple leadership roles, from the bedside to chief nursing officer. She holds an adjunct associate professor role at Emory University School of Nursing along with other adjunct appointments at Massachusetts General Hospital Institute of Health Professions and Case Western Reserve University. Her goal as a leader is to ignite innovative problem-solving, develop others to be their best, and lead by serving others.
About Lucy Leclerc, PhD, RN, NPD-BC
Dr. Lucy Leclerc is a dedicated nurse leader, nurse scientist, entrepreneur, and professor with over 30 years of diverse nursing experience. Early in her career, she spent time as a bedside nurse in high-risk labor and delivery before falling in love with nursing leadership as an officer and flight nurse in the United States Air Force Reserve. She is a lifelong learner and received her PhD from Medical University of South Carolina in 2010. She teaches all levels of nursing students, from undergraduates to DNP students. Her research focuses on generation of contemporary nursing-specific leadership models.
About Susan Campis, MSN, RN, NE-BC, NBC-HWC
Susan Campis is a nurse executive, health and wellness coach, and entrepreneur. Susan is a nurse leader whose passion for coaching and mentoring others helped produce successful and engaged nursing teams throughout her career. As a nurse leader, Susan understands the importance of a safe and healthy work environment and worked to create a culture of excellence, trust and caring where her team could perform at their best, ensuring quality care and patient safety. Susan cares deeply for the health and well-being of healthcare professionals, and, as a health and wellness coach, her goal is to work with others to help them reach their full potential.