Healthcare Plus Podcast
We are excited to share that the Busy Leader’s Podcast is getting a new look and feel. Now introducing…. The Healthcare Plus Podcast! Over the past three years, there has been overwhelming support for the Busy Leader’s Podcast – ranking it in the top 10% of podcasts in the U.S.
What began as a tool to learn from leaders as we navigated the pandemic has evolved in recent years to focus in on the changemakers moving healthcare forward. The podcast’s new look and feel is intended to reflect and embrace that evolution.
Each week, the Healthcare Plus Podcast will bring together healthcare leaders and changemakers to share industry insights, offer solutions to some of healthcare’s greatest challenges, and provide replenishment and well-being tools. Hosted by Quint Studer and Dan Collard, co-founders of Healthcare Plus Solutions Group, listeners will leave each episode with practical tools, techniques, and best-practices to reinforce the great work they’re already doing and address their unique pain points.
Healthcare Plus Podcast
126_Rewiring Healthcare: Caring for the Caregiver and the Emergency Department with Regina Shupe
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In this episode of the Healthcare Plus Podcast, host Dan Collard continues the conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with healthcare leader, author, and longtime HPSG colleague Regina Shupe.
Shupe will deliver two main-stage sessions at the conference, and this conversation previews both, starting with a timely focus on rewiring how healthcare organizations care for their caregivers. Drawing on nearly four decades in healthcare, Shupe reflects on the toll that passion, grit, and commitment can take on teams, and why the pandemic served as a catalyst for rethinking team well-being. She challenges leaders to go deeper than traditional employee rounding by pairing meaningful questions with practical support tools already available in many organizations, including employee assistance programs, Code Lavender, intentional pauses, and Schwartz Rounds.
The discussion then turns to the emergency department, where Shupe is widely known for her work on leadership, flow, and culture. She previews a session focused on rewiring ED operations through intentional flow strategies, non-negotiable goals, and leadership development tailored to today’s realities. From door-to-bed time to trust-building and “love leadership,” Shupe makes the case that emergency departments must be treated as an organization-wide strategy, not a standalone problem.
Listeners will learn:
- Why caring for caregivers requires deeper, more intentional leadership
- How to rewire employee support without adding complexity
- What effective ED flow looks like in today’s environment
- Why patients still expect speed, clarity, and compassion
- How leadership development must adapt for newer, less-experienced leaders
This episode offers a practical preview of two sessions designed to strengthen teams, improve flow, and create environments where caregivers and patients can thrive.
Click here for conference information and registration.
Regina Shupe, DNP, RN—author of Rewiring the Emergency Department: Innovative Solutions for Modern Emergency Care—serves as an advisor, speaker, author, and thought leader for Healthcare Plus Solutions Group®. She brings greater than 30 years of nursing leadership and healthcare operational leadership with expertise in emergency services. She is an innovative healthcare leader driven by the correlation between positive team culture and improved patient outcomes. She leads transformative organizational change by leveraging proven clinical, operational, and leadership development.
She holds a doctor of nursing practice degree. She is a member of Sigma Theta Tau International and the Emergency Nurses Association. She holds a certification in LEAN for Healthcare.
Click here for speaking inquiries or to order books.